Procedures and Processes for Proper Drying

I often get asked during classes and breaks, “Is there a flowchart or checklist for handling a job correctly from the initial phone call to ensuring timely payment?” Recently, Clark, an adjuster who attended the new IICRC CDS class I taught, asked me the same thing. I replied, “Each water loss is different; the variety of jobs makes a one-size-fits-all checklist impractical.”

While every job is unique, there are fundamental principles that apply to most situations. I'll outline some of these basic fundamentals here, but keep in mind that this is just a starting point. Many will have additional suggestions, and that's exactly the idea: build on these basics to tailor the approach to each project.

If you’re interested, feel free to email me so we can discuss these points further. Who knows, our conversation might spark ideas for future articles.

Our goal is to improve our drying techniques. Although experience and training will guide your decisions on-site, restorative drying remains more of an art than a science, even though we’re striving to make it more systematic.

This is just my perspective based on years of experience, acknowledging that no two jobs are identical.

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